Can’t Buy Me Love! Wait, Yes You Can. But DON’T.

Have you ever been following someone on Twitter or Instagram (who is NOT a celebrity) and noticed a huge spike in their number of followers from one day to the next?  I have.  It’s weird. Does such an increase make me, the follower, think that what you have to say suddenly got more interesting or credible?  Nope.  Do I suddenly find you to be more important?  Nope.  Especially when a quick check of who the influx of followers are provides all the evidence I need to see that most (if not all) of this newly found flock are fake accounts rather than real people.

Here’s a look at the follower numbers for an account that buys followers periodically.  You can clearly see the days that purchases were made and days that Twitter does massive fake account deletions.

Followers for Twitter account that purchases followers

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Haters Gonna Hate: Dealing with Negativity in the Social Space

We’ve all encountered negativity in the social space.  It often comes in the form of nasty reviews, personal attacks, brand bashing, even bullying behavior.  But it can also come in the form of a frustrated customer seeking assistance for an issue or answer to a question.

First let’s address the haters, bashers, trolls and bullies…

A while back when I had more time on my hands, I used to blog about issues, often politically-charged ones, that were near and dear to my heart. One post that was inspired by several back-to-back incidents of horrible parenting I had witnessed garnered one response that crossed the line from critical comment to targeted personal attack.  Although the comment was posted anonymously, given the content of the attack and the poor grammar, which was a thinly-veiled attempt to disguise the commenter’s identity, I know exactly who authored the comment.  I did post a response, but what I realized afterward was that I didn’t need to.  Why? Because my supporters came out in full force to defend me.  Turns out there were many people who read my post and agreed with me and were more than happy to put my attacker in her place.

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When Actual Self ≠ Digital Self: Vetting People Online

In our Audience Insight class during my Master’s program, we learned about the theory of self-discrepancy and how the differences between our actual selves (how we really are), our ideal selves (how we want to be perceived) and our ought selves (how we think others want us to be) apply to consumer behavior.  For instance, we often make purchases based on our ideal or ought selves rather than our actual selves.  This theory got me thinking about how we present ourselves online.  Check out this infographic based on an Intel study.  It’s clear that many people lie on social profiles for the purpose of improving how they appear to others.

Is the Social Media You the Real You?

TechDigest

As you post on social sites and/or on your blog, do you present yourself as you actually are?  Or do you present yourself as the person you’d like to be? Or the person you think people want you to be?  Or do you fall somewhere in between?
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